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Barbara Shuk Kwan Wong

Graduated from the Institute of Textiles & Clothing, The Hong Kong Polytechnic University, Barbara Wong started her design career in fashion for 6 years before pursuing a full-time study in U.K. She received a Master in Business & Administration (Marketing) from the University of Stirling, U.K. in 1998. Barbara continued her studies and obtained a Master in Design from the School of Design in 2001, The Hong Kong Polytechnic University and a Postgraduate Certificate in English for Special Purposes (with distinction) from the City University of Hong Kong in 2008 with a particular interest in culture, branding, communication and psychological studies. She has involved in the academic programs teaching delivery in many tertiary institutions in Hong Kong, including the Department of Design, Hong Kong Institute of Vocational & Education (prior Design Institute of Hong Kong), Clothing Industry Training Authority, etc. She was also the owner of Shine 21, a design company providing design, branding and marketing consultancy services to companies in Hong Kong and Mainland China. With her nursing background prior to the design professional, she concerns the welfare and well-being of patients, the disabled people and frail older adults. Her research aims to study the user experience and interaction in technology that helps to enhance healing progress and psychological well-being.

Research Title
An Aesthetic Experience Approach to Designing Monitoring Systems for Chronic-conditioned People to Support Self-care - The Case in Hong Kong

Supervisors
Dr. Kenny Chow (Chief Supervisor)
Prof. Kin Wai Michael Siu (Co-supervisor)
Prof. Yanta Lam (External Co-supervisor)

About the Research
The older adults and disabled population have special needs and wants because of their physical and psychological characteristics. However, until only recently the society has not given enough attention to these groups of people and there are still not many products and services specifically catered for their needs and requirements. Many products and services which ostensibly being made available for these people are only concerned about the functionality and usability in the narrow sense of the design. Fewer still try to establish a real resonance between the qualities and affordances of the product or system and the physical and psychological needs and wants of the users. The purpose of this research project is therefore to contribute towards filling the gap of this missing link. By studying the user experience of technology for the older adults and disabled population, with a focus on both the needs and wants of the users and the social and psychological aspects of the interactive user experience, this research aims to develop research-based criteria for the design and configuration of such devices and systems that can help in realizing improved resonance between the design qualities and affordances of the product or system and the needs of the frail older adults and disabled population.

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